“It has been an absolute pleasure dealing with all the people at Mountainscape Realty! I never thought that I would be treated as a family member but, that's exactly how I felt. They were such a godsend. I had very limited funds and these people went more than the extra mile to help me. That type of treatment was so refreshing and I feel that even after a house is purchased that this team of excellent/professional individuals will welcome anyone in the office for a chat or even a cup of coffee. I can't say enough about this wonderful company. I hope to have a long relationship with all the team at Mountainscape. I would strongly recommend Mountainscape to anyone including family, friends, and coworkers.”
“We can't say enough good things about the team at Mountainscape Realty. Their Web site is the best, covering properties in the area with pictures and details that help you focus your search before you visit. They were always prepared for our visit and always answered our emails. The assistance they provided when we were processing the paperwork to buy our property was above and beyond what we were used to from past experiences. If you are looking for an honest, hardworking realty company, Mountainscape Realty is the one you should go to. We consider ourselves fortunate to have them as our realtors and will look to them to guide us to the best builder when we decide to build. ”
Bill & Sandy Ciaston
"Mountainscape Realty is the go-to website to search Real Estate in The High Country! I tell everyone I know who says they are interested in purchasing in The High Country to go to this awesome website!!! It's better than Zillow or any other resource I've found. I didn't know that 2 years later after finding this awesome companies website, we would be selling our Condo in the Boone area and moving to West Jefferson. I immediately thought of Mountainscape Realty and contacted them to assist us with finding our new home... Joe immediately contacted me back and our search began. Joe was very patient with us and showed us many nice options and we found our forever home in Jefferson Landing! We were not familiar with Ashe County other than we loved the area and it was closer to my husbands' job. I can not thank Joe enough for his patience and kindness expressed to me during this process as sadly I was experiencing the illness and loss of my brother at the same time we were selling our Condo and looking for our new home. We could not be happier with our new home and new community!"
Lauren & Josh Brown
West Jefferson NC
"We had a great experience working with Eric Brooks at Mountainscape Realty! First of all, he took the time to understand our preferences and requirements for our mountain home. He was very patient and put no pressure on us as we took our time to find the perfect home for us. At the same time, he shared his knowledge of the market that really helped shape what we were looking for. He was also a great advocate for us sorting out details with the seller and seller's agent. I can't recommend Eric and Mountainscape Realty enough."
Ted & April Williams
"We were referred to Mountainscape Realty and couldn’t be happier that we met Joe and his team. Working on a tight timeline to get relocated to the area, Joe and the team provided us with great advice at every step of the process enabling us to find a great home and make our move a success. From their excellent website, great communication, sound advice, and in-depth knowledge of the area Mountainscape Realty made the process of buying our home in West Jefferson very seamless. I would recommend Joe and Mountainscape to anyone in need of a realtor in this area without hesitation, truly a great experience."
Don & Adrian Sawvel
West Jefferson NC
"We recently purchased a beautiful log home near Boone. Several months ago we contacted MountainScape Realty. From the beginning, Joe was totally professional. He was patient, showing us many properties over several visits to the area. During negotiations with the sellers, he gave sound advice and stood up for us as buyers. Over the years I have purchased a number of properties but never have I had the kind of service and attention to detail Joe Chamberlain gave us. I would strongly recommend MountainScape Realty to anyone buying or selling their home!"
Grover & Teri McNair
"Knowledgeable, helpful, and promptly dealt with needs for a smooth purchase; nothing too difficult for him! We chose the best agent to help us find our mountain home! James Kemper with Mountainscape Realty welcomed our business from first contact, sincerely interested in helping us explore the area and find just the right place. James made himself available to us, listened to our goals and desires, and lined up viewings. All of us quickly established easy communication, and he easily changed direction as we would see that some of our original ideas were not realistic for us. Patient with our questions, and very quickly found answers. Very knowledgeable of the area and eager to help us understand the market. For a portion of three days, James guided us through properties that either we asked to see or possessed features in which we had an interest. Professional, highly knowledgeable, pleasant, and a joy to be around! Excellent agent for someone new to the High Country market with lots of questions. Easy to communicate with. As we moved from the contract period to closing to occupancy, he carefully guided us and linked us to other professionals who have provided excellent service. James will be the one we call when we purchase our next home in the area. We highly recommend him for any real estate purchases."
Worth & Karen Forbes
“We wanted to go with a Buyer’s Agent Specialist because we felt they would truly look out for our best interest. The Mountainscape Realty staff more than met our expectations with very helpful and fundamental knowledge of the area, a keen sense of exactly what we were looking for in a mountain home, and patience with us as potential buyers as we lived five hours away. Mountainscape Realty made purchasing our dream home in Ashe County a very comfortable experience.”
Doug & Chears Wilms
"My husband and I were in the market for a vacation/retirement home in the mountains of North Carolina. We looked at many listings online and were shown several houses by several agents. But it wasn't until we started working with Sue Leserra that we felt as if we were truly being helped. Not only was Sue willing to take us to see any house we wanted to see, regardless of how far the drive was, but she had also done her research on each house and the areas and was able to point out the pros and cons of each property. Since the house we were looking for would end up being our primary residence when we retire, we were a bit picky, but Sue was patient with us and bent over backward to help us find just the right one. And once we found the house we wanted, she was invaluable in the preparations for the closing on the property. The bank we used was being somewhat difficult and we would have given up if not for Sue's persistence and vast knowledge in working with the bank. Thank you, Sue and Mountainscape Realty for getting us into the home that is perfect for us!"
Renee & Ken Livingston
“We worked with Scott Cronk, he did a fantastic job for us. We started this process over two years ago looking for a vacation home, no urgency and he was incredibly patient and helpful. Once we found something we liked, he helped us in all ways possible. He went out of his way on several occasions to be sure we were taken care of and clearly had our best interest in mind. Great website, highly recommend Mountainscape and Scott in particular.”
Scott & Eileen Clark
"From the moment we were referred to Joe at Mountainscape Realty we felt like we were his top priority every day. As first-time homebuyers, we had a lot of questions and not one went unanswered. Joe is professional, thorough, kind, and patient. He is very competent and guided us every single step of the way. Not a day went by that Joe was not communicating with us and because of this, our experience was so much easier than we ever imagined. He made a stressful process a little more enjoyable and could always put us at ease. We always knew if we reached out to Joe he would answer very quickly and would explain everything so we could easily understand. We would recommend anyone looking to buy property to go to Mountainscape Realty. You will not regret it!"
Sara & Ernie Coley
West Jefferson NC
"Sue LeSerra was great for so many reasons! She really rose to a difficult challenge as I was looking for a property outside of the state where I live, in an area totally unfamiliar to me. The process required endless questions on my part, pouring through listings over the phone and email, and several visits to the area. She spent hours with me over the phone and in-person... one in-person meeting was an entire day of showing my wife and me property on a Saturday! She injects humor, a quick insight, patience, friendliness, and encouragement into every conversation and was very responsive. By the end of the almost 3-month process, we found a home we absolutely LOVE for a good price and I feel like I've known Sue for years. There is nothing 'cut-throat' nor 'soft/wimpy' about Mountainscape Realty. It is clear that Mountainscape and Sue love the High Country of N.C., care about the clients they serve and are organized and on top of their game without any air of superiority or snobbishness. I would do business with them again and highly recommend Sue to anyone looking to buy or sell a home in the area. A quick shout out to Joe Chamberlain too! :)"
“My wife and I recently listed and sold our home through Mountainscape Realty. Joe and Scott kept us informed throughout the process. Both were always available to answer our questions or concerns. Following our move from the area, we realized that we missed our friends and the mountains so much that we did not hesitate to return to work again with Mountainscape Realty. We asked Sue to help us find another smaller mountain home that we could use as a family retreat. Sue spent several days with us viewing more than a dozen homes before we found the right one. She was patient, helpful, and determined to find the right fit for us, and for that we are grateful. We highly recommend Joe and his team to anyone looking to buy or sell property in the High Country.”
Barbara & Allan Barkley
“Eric Brooks and MountainScape Realty were fantastic helping us find our home. Eric helped us along the journey to finding our first home for a little over 3 years. As first time home buyers, Eric's knowledge of the area, his background in appraisals and connections to the community, and his understanding of our needs and wants in our first house was invaluable during the searching process. He made the buying process very easy to understand and the knowledge and tips he gave us to think about and look for as first time home buyers were helpful and welcomed. We can't thank him and Mountainscape enough for helping us along this journey.”
Nathan & Sara McCleese
“I have work with Joe and Mountainscape Realty on two occasions, once 7 years ago when selling a home and most recently this year when purchasing a second home. Joe was tireless in his efforts to find us a property that met our needs and desires. Joe worked hard to coordinate viewing of the property, leading us on virtual tours as we were physically located in Florida during the search process. Once we identified our property Joe worked to get our offer in shape, advising us on how best to structure our deal. During due diligence, Joe was a great help coordinating the various inspections needed to complete the transaction. On the closing day, Joe met us at the closing attorney's office and walked us through the process. This is the first home I've attempted to purchase from such a great distance, I'm sure we could not have completed the purchase without Joe's expert assistance."
RD & LuAnne Williams
"We feel so lucky to have stumbled onto Mountainscape Realty online. Their daily email updates about new listings in the area were how we initially discovered our "dream cabin" and were able to make arrangements to quickly schedule a showing for the following morning. We were fortunate as well to be able to work with James Kemper. The minute we saw the cabin and property, we knew it was "the one". He made sure our offer was delivered right away so that it was the first accepted. He was always available to us and never made us feel like there was a question or issue that was too small to deal with. James was great about helping us with all the necessary pieces that go into making sure the closing goes smoothly. It was a delight to have someone there to help explain the process and see it through smoothly. We would heartily recommend Mountainscape Realty, and especially realtor James Kemper, to anyone looking for a primary or secondary residence in the High Country. We are so excited to be able to call this area our new home in our beautiful cabin!"
Jeff & Becky Kennedy
“My husband and I live in Charlotte and were looking for a second home in Ashe County. We found Joe and Mountainscape Realty through a web search of realtors. What appealed to us was his emphasis on being a buyer's agent. Joe was very knowledgeable about the available properties and worked with us to understand our needs. We've been happy second homeowners in Ashe County for a year and would recommend Mountainscape Realty to anyone looking for their mountain home.”
Peggy & Tony Graham
“After searching realtor websites for well over a year, meeting with another realtor (different agency) in person that didn’t seem interested and never followed up with us, we stumbled upon MountainScape Realty and was blessed to have Scott Cronk as our realtor. It didn’t take Scott long to realize that I didn’t want just another cabin in the woods mountain home. We wanted a home that could start as a vacation home, but be our permanent home as we transition to the mountains. Scott listened to our wish list and advised us if a home we had picked out would not meet our desires before spending time to go look at them. Scott traveled many miles showing us homes in Ashe & Allegheny County, he was very patient, never tiring or getting frustrated when they just didn’t work for some reason. I know we looked at over 30 homes. Scott was also helpful by sharing his wealth of knowledge of the areas we were viewing. Once we found the perfect home for us, he kept us informed on the progress as we proceeded to purchase. I also want to recommend their website as it offers the most useful information with daily updates of new listings. Their website is very user friendly. Again, thank you Scott for your diligence in helping us find our dream home with a view for many years of enjoyment.”
Scott & Jenny Lucas
"I am more than thrilled to have worked with Mountainscape Realty twice now, and specifically Eric Brooks with Mountainscape, on the purchase of my first home, and on the selling of it years later. There is a reason why I chose him a second time, y’all! He truly knows his stuff and made the process of selling so easy and did it all with me living hundreds of miles away! I know the first go-round with the house hunt, how much work and knowledge he put into it, and I am certain he put just as much, if not more, into the process of selling the house for us, and it shows! Very happy with everything and his knowledge of the whole entire process! Highly recommend not only Eric, but Mountainscape as a whole, and if I still lived in N.C, would use him again and again and again!"
Tyler & Stephanie Callahan
West Jefferson NC
“Mountainscape and especially Stacey Hamilton were extremely forthcoming with their resolve and accommodations on the sale of our mountain home. After we listed with Stacey, we were under contract within 5 days. He streamlined everything and continued to keep us up to date every step of the way. We wouldn't hesitate to use Mountainscape again, they are excellent!”
Michael & Kristy Morgan
“James was a great help to us in finding a property for a 1031 exchange, which happened with perfect timing! We wanted to purchase a house that would work as a vacation rental, for others and us, and he found one for us as it was coming on the market. We bought it sight unseen and he was great with answering questions, getting us extra pictures, advice and lining up everything needed for the closing. When we finally came to see it, we were extremely pleased. We will use it as a starting point for looking for our new home as we move from upstate NY, and plan on using James and MountainScape Realty again!”
Mike & Michele Counsell
"I would absolutely give Sue top billing! 5+++++ stars out of 5! Sue LeSerra was absolutely wonderful to have as our agent. She went above any other agent we have ever used. She helped us buy the place of our dreams quickly and without any hassles. She is upfront and honest, personable, and knowledgeable! All of the professionals in the area told us how awesome she was without us even asking! I would highly recommend Sue Leserra!"
Franklin & Suzy Amburn
Ft Mills SC
"Joe Chamberlain was referred to me by people I respect in Ashe County. My sister and I were pleased with the service we received once we engaged him. He provided excellent insight as he plotted a course of action to meet our expectations. I would utilize his services in the future and recommend him to anyone seeking a first-class Real Estate agent."
Ormand Beach FL
"We were looking for a vacation home in the North Carolina mountains and worked with Scott Cronk. Scott did an excellent job of listening to our wish list, helping us sort through what was out there, and helped us find the cabin of our dreams. We couldn't be happier with the home we purchased and look forward to many relaxing days in our mountain house!”
Shannon & Stephanie Dunn
"I thoroughly enjoyed working with James Kemper on the purchase of a piece of property in Warrensville. He was quick to respond to my initial query and agreed to meet me at the property the same day. There were several obstacles encountered while trying to close on the property and James resolved every issue in a timely manner. James was very good at keeping me in the loop while issues were being resolved and always answered my queries about the property and the seller. I would highly recommend James Kemper to anyone with real estate needs in the "high country" area. I am thoroughly pleased with the property that I purchased and hope to build something and retire there in the not too distant future. None of this would have been possible without the diligent efforts of James Kemper and the team at Mountainscape Realty. I give James Kemper a 5-star rating!"
"We could not be happier with MountainScape Realty and our Broker Eric Brooks. Very knowledgeable and flexible. Eric really listened to what we were looking for in a home and offered invaluable advice along the way"
Dan Votkevich & Rose Palomino
“We have found our future retirement home and we are so excited! We could not have done this without the tireless effort of Scott Cronk. Scott worked with us by walking acres and acres of property, answering our many questions about the area, always being so responsive to our requests and I enjoyed the friendly bantering back and forth between Scott and my husband! We would recommend Scott and Mountainscape Realty to anyone looking to purchase a home in the area! We look forward to our future and living in Ashe County!”
Eric & Beth Belknap
“I just wanted to say a few words about Mountainscape Realty. Everyone I have talked to there has been very helpful in trying to find a piece of property for me. I know that when I called Mountainscape I called the right place”.
“Worked with Scott Cronk to locate some beautiful acreage to build our new home. Had been looking in other western NC countries with little success over the last year, and fortunately, Scott found us the perfect location. Thanks for your help, Scott.”
Charlie & Susan Waters
“Eric came referred and was a great resource for our property search. He listened to our wants/needs/budget and provided information and insight on the area. He found several options we looked at and allowed us to make the decision. Glad to be an Ashe County owner! Looking forward to his help on our Wautaga property search.”
Mark & Francie Dunlap
Indian Trail NC
"James Kemper helped my husband and I find a wonderful second home in the Glendale community of West Jefferson. He understood what we wanted and lined up great listings for us to see. It was no easy feat since several of them went under contract before we could get there. James was the consummate professional during the entire process and even facilitated getting answers to questions after closing from the previous owners. I highly recommend him and Mountainscape Realty to anyone looking for property in the high country."
Walker & Priscilla Burbage
“I recommend Scott Cronk of MountainScape as a realtor that you can count on to be your advocate when buying in NC Mountains. If you are looking for a buyer-oriented realtor who listens and then carries through with what you want to be done or desire, Scott is a realtor that will do the job!”
Donald & Janet Doles
“As a Rotarian for more than 40 years, it was important to me to find a realtor who subscribed to Rotary's ethical standards, as well as being knowledgeable about real estate. Joe Chamberlain is a Rotarian himself, and was always honest, conducted himself with integrity, and always had our best interests in mind. He assisted us by explaining some of the unique aspects of mountain home purchasing and helped us find our new home after working with us for more than 2 years. We would recommend Joe Chamberlain without reservation to anyone who is looking for a realtor with integrity, perseverance, and knowledge. Joe is "good folks!"
Glenn & Ann Hood
West Jefferson NC
“Scott Cronk was endlessly friendly, prompt, and thorough with his service during the whole house hunt/buying process. He literally did an unbeatable job helping us in any way he could. We were more than satisfied and would strongly recommend him!”
Brady & Jamie Shoemake
“I am a 64-year-old female that for all intents and purposes should not matter to my testimony. Except that it has everything to do with it. This is the first house I have ever purchased on my own. I told Stacey from the first time I saw it that I would not nor could not do it without his help and support. As a former English teacher, words usually come easily for me, yet I find myself leaning toward dreaded clichés. He made the process not only easier by staying on top of every detail, but also by alleviating my anxieties over big and little things. He has such a network of competent, truly caring people who sometimes called me even before I called them. It was peace of mind for me and continues to be as I do some remodeling and preparing my new home for rental. His advice has been invaluable without being pushy. I keep thinking that any other agent would have been done as soon as the check was in the bank, but Stacey always answers his phone and if he can't, he calls me back as soon as possible. This has been true for all the other support people he has put me in contact with. I really didn't think people existed like this anymore.“
"We worked with Joe on the sale of our house in West Jefferson. He was always prompt and responded to our inquiries. The house sold, and afterward, he continued with the same courtesy and professionalism. We will, and have referred Joe to other potential clients."
Bill & Susan Hughes
West Jefferson NC
“Scott is the best realtor hands down, I am so grateful that he was recommended to us for our VA loan. Scott was diligent and hardworking and was always willing to hear our questions or concerns no matter how goofy they seemed haha. I highly recommend Scott and if I ever need to sell the beautiful house that he found for us he will be my first call!”
Nathon & Kristen Kirk
"My husband and I recently relocated to Ashe County and purchased a home in Jefferson Landing. Joe and all of the Mountainscape team were wonderful to work with and very helpful to us. Joe showed us around the area, made himself available for all of our questions, and helped us find the folks we needed to help us get the house ready to become our home. We would highly recommend them!"
David & Lisa Factor
West Jefferson NC
“We spent quite a bit of time searching online before being referred to Scott Cronk at Mountainscape Realty. He has been personable and professional during our home search. His recommendations were to our advantage and we were smart enough to follow them. We have now bought a home that we are thrilled with, a great deal on the mortgage and we owe a lot of that to Scott. You can't go wrong with Mountainscape or Scott!”
Peter & Yvonne Finne
Deep Gap NC
"We started looking for property in Ashe County around 2002. We were in school at Appalachian back in the '70s and knew someday we would come back. We looked on our own by making day trips to the area from our current residence in Randolph County NC. Over the years we must have made at least 100 of these trips. We finally got serious about moving in 2015. We started with a different agency from the area but that didn't work out too well. We then decided to find a realtor that we felt would really work for us and do all the " little " things that would be needed to show us any and all possible properties that might suit us. We did our research and came up with Mountainscape Realty, and more specifically Joe Chamberlain. We felt like Joe would go above and beyond for us so we called him and made an appointment to meet and look at a few homes at that first meeting. We were right. Joe and his staff did everything we asked him to and much more. After getting into this we discovered how much there was that we did not know. We also realized on that first trip with Joe that we really did not have the right price point as our goal and needed to wait a while for our circumstances to change to allow us to get the home we really wanted. To complicate things we weren't sure if we just wanted a 'vacation home' or a permanent home. No matter what we threw at Joe he was patient with us and helped us work through all the details to get what we wanted and not what he 'thought' we wanted. We were very naive about the workings of the business and Joe guided us every step of the way. Joe stayed in constant contact with us and kept us up to date as the market changed radically in the spring of 2018. After personally taking us to visit 18 or so homes we found one that we all three felt was just right for us. We knew immediately it was right but Joe did not stop there. He took us through every step of buying even though we were 'out of town'. Most of this was done on the Internet which was all new to us. Joe explained details and set everything up for us so that the 'closing' was very short and easy. We would, and have, recommended Joe and Mountainscape to many. Thanks Joe, and we look forward to many more years of friendship with you and your people!"
Mike & Cindy Shoaf
“Scott Cronk was recommended by our loan company and was great to work with. We were first time home buyers and Scott assisted us through the entire process. He was available round the clock and provided answers to questions as quickly as possible. A++ for Scott Cronk and Mountainscape Realty!”
"My wife and I used Joe Chamberlain with Mountainscape Realty to list and sell a home in 2018. The property had been a rental for us and we decided to sell so we were not onsite. Joe did a great job, always keep us informed of different showings, potential buyers' comments, and offers. He made sure that when the house was under contract that everything went as well as could be expected. I would recommend Joe to anyone and in fact, have already recommended him to several other people."
Darrell & Donna Hamilton
Laurel Springs NC
“Scott did a wonderful job selling my house! In the midst of a pandemic, he was safe, efficient, reliable, professional, thorough, and easy to work with. I couldn't have asked for a better experience. Thanks, Scott!”
“Stacey did a great job helping us find our dream home knowing that we were looking for a Mountain log cabin. He is very knowledgeable about the area and knew exactly what to look for in a home. He worked with us and negotiated a fabulous deal on our home.”
Joe & Barbara Aguirre
“We started looking for a mountain home a couple of years ago. We called Mountainscape and connected with Scott Cronk. Scott was wonderful to work with! As soon as we met we felt like we had known him forever. He really listened to our needs and had valuable knowledge to share with us along the way. He showed us several properties and was always available to answer our questions and willing to meet us around our schedule coming from out of town. We finally found a cabin outside of Boone we fell in love with. Thank you Scott for such a pleasant experience!”
Norman & Caroline Bunce
"I highly recommend Joe Chamberlain. My working with Joe over the years has been a great experience. Always consistent."
“To Mountainscape Realty, I have been very happy with the expertise and personable relationship created thru phone calls and e-mails with Sue Leserra. She has been my eyes and knows what I am looking for. Being so far from North Carolina (5500 miles), I am confident with Sue’s help that we will find our future home.”
Trapper Creek AK
“I engaged Mountainscape Realty to list two of my properties in Ashe County, NC. Joe Chamberlain was my agent and did an outstanding job in marketing and selling both tracts of land. I have known Joe for several years and always been very pleased with his prompt responses to any questions I have asked him and have admired his zeal and hard work ethic he has used in enabling the sale of my properties. Joe was always very knowledgeable, informative and I believe instrumental in securing for me the best price for my property possible. I would recommend Joe to anyone seeking a hard-working and ethical realtor to manage the sale of their property."
“We decided to use Mountainscape Realty based on a recommendation from a friend, and we were not disappointed! Scott gave us insight into the market in Ashe County, guided us as we determined a listing price, and helped us navigate through the waters of negotiation. He was always prompt and courteous to respond to calls, emails, or texts. Our home went from listed to sold in about two months!”
Victor & Donna Lowery
“I definitely recommend Joe and his team! He helped me with every step and took extra time even after closing. When I buy the next one Joe will get my business!”
West Jefferson NC
“A friend showed us around Ashe County last September and introduced us to a great group of local folks at a diner he frequents. One thing led to another and we found ourselves working with a wonderful realtor, Scott Cronk. He was consistently helpful, patient, and responsive, never pushy. Scott knows the area well and offered helpful insights on the land he showed us. Several places ended up on our shortlist, and any would have been great. Scott said of this one, it is all usable, something definitely not true for any of the others. We enjoy working with him and would gladly recommend Scott to anyone interested in buying in this area”
"Sue LeSerra worked with my sister-in-law to find and purchase a great house that met her wants and needs when she moved from Richmond to Ashe County. Sue went out of her way to suggest and show her several properties until she found what she was looking for. Sue is very professional and handled everything expertly before, during and after closing. Give her a call if you're looking for a friendly, accommodating, professional agent!"
"Joe was instrumental in the successful buy of our house in West Jefferson. He was patient as we worked through the possible candidate properties. The offer/negotiations and closing went smoothly. We would recommend Joe to anyone interested in NC High Country real estate."
Bob & Mary Mallaney
"We worked with Sue Leserra. None finer! We would not have closed without her extra work. She was the glue that held everything together. We live three hours away from the cabin. She found a plumber to resolve an issue and she found an attorney at the last minute. I can't say enough about how much she helped."
Jae & Mary Hardy
“Scott Cronk was our realtor. He is very knowledgeable and responsive. He was patient and helpful with our many questions, took us on multiple home site visits, and helped us find a wonderful new home. He has also been very helpful with our transition to North Carolina.”
Keith & Cheryl Wilson
"As first time home buyers, my husband and I wanted someone who would work with us on finding the perfect home for our family. We found MountainScape Realty and we are beyond satisfied with the business they provided us. Joe listened to all of our wants and needs and was able to find the perfect home for us. If you are looking for a new home, I recommend MountainScape Realty!"
Heather & Matt Hartzog
Glendale Springs NC
"We couldn’t have had a better real estate agent than Sue. She showed us a wide range of houses in our price range. When we finally found the house we wanted, she found out all the necessary information we needed. She is definitely an asset to your agency and any folks looking for a home."
Bob & Ellie Liland
"Joe Chamberlain and his Mountainscape Realty team have our highest, most enthusiastic recommendation as the premier "go-to" real estate experts for anyone seeking to acquire property in the Ashe County area and/or in the surrounding region. Highly professional and knowledgeable, Joe and Sue Leserra provided us with exemplary service and support throughout our recent real estate purchases in Ashe County, and they expertly facilitated the smooth, flawless execution of both transactions. In addition, Joe is a U.S. military veteran, so he has an intuitive understanding of the needs and concerns of veterans who are looking to transition into the Ashe County area, which was very important to us after our 30 years in the U.S. Marine Corps. Our overall experience with Joe and his Mountainscape Realty team has been simply outstanding, and they have our strongest possible endorsement. We will definitely be doing business with Joe and Mountainscape Realty again in the future.
Scott & Janet Mykleby
“My husband and I can't thank Scott Cronk enough for all he did in helping us with the closing of our mountain house in Boone. Scott was very patient and understood what we were looking for, which was actually a needle in a haystack. After about 1 year we found it and Scott was great and a pleasure to work with and he was very instrumental in the closing of this house. Thank you, thank you Scott for all you did and we would recommend Scott and Mountainscape Realty to anyone who is looking for a home in the NC mountains.”
Chip & Karen Wells
"Complete service from start to finish. As first-time sellers, my wife and I were navigating through unfamiliar waters, but Joe and his team lead us through each step of the process with complete confidence and care for our concerns. The team at Mountainscape had a thorough understanding of the different scenarios that could arise (some of which did) and of how to deal with them. Their market knowledge helped us to gauge the right price for our home and what to expect through every turn. After receiving what we thought was the best possible price for our house we sold, we then enlisted him for our next purchase. Joe showed us every house within our budget, and after agreeing to wait for the right house to pop up, we got the call saying he'd found another for us to see. It was exactly what we'd been looking for and his team went to work. We've been in our house for a month now, and couldn't be happier or more gracious to the team of Mountainscape Realty for all of the relentless work!"
Cameron & Mandy Keziah
West Jefferson NC
"Thank you so much Scott for all of your help! We could not be happier with our new vacation home. We have worked with many realtors over the years. You are by far the most dedicated and the most knowledgeable agent that we have ever worked with."
Linda and Dennis Holcomb
"Joe Chamberlain helped us find a great deal on a beautiful property in Crumpler. Mr. Chamberlain is extremely professional and extremely helpful. He was available on weekends and nights to assist with questions and concerns. I highly recommend Mountainscape Realty"
"We were fortunate enough to meet Sue Leserra via email since we lived out of state. She was determined to identify our exact needs and worked hard to find homes that fit our criteria. We were continually updated on available properties and any changes in the marketplace. It was truly exceptional service with a friendly touch. Our entire family was more than satisfied and that is the truth. Sue, you are a great Realtor!"
Steve & Chris Ludwig
"Joe, just wanted to thank you very much for all your hard work. We have been looking for a long time and you have always been very helpful, knowledgeable, and really quick with any questions I have had. It was a pleasure working with you and you made the whole process easy and less stressful than I ever expected it could be, even the closing. I would highly recommend you to anyone. Thanks again and I'll talk to you soon."
"Scott Cronk is my realtor. He was professional, efficient, and well informed from the start. We looked at multiple properties before deciding on an old farmhouse. He was great with detail and keeping me informed of all the things going on with the sale of the property. I highly recommend his services."
"Joe was a pleasure to work with. My wife and I wanted to take advantage of the low housing prices and low-interest rates to buy our retirement home. We knew we wanted to be along the Blue Ridge but did not know about the specific communities. Joe's knowledge of Watauga and Ashe counties was invaluable. He showed us dozens of houses and found the perfect house for us. He also expedited the closing and has continued to help us as we settle into the area. Thanks Joe!"
Rod & Valerie Dunlap
"Sue Leserra was FANTASTIC! We had been searching for a place for many years. Sue took the initiative to contact us when she saw that I was stalking properties on their website. Because of Sue, we found our dream home in the mountains! We cannot say enough about how much help she provided and how patient she is. We now consider Sue a friend! We highly recommend that you contact Sue if you are looking for property in the area!! Love you Sue!"
Folly Beach NC
"Joe worked with us for over a year to find our perfect tract of land. He has the in-office technology to be able to show you the lay of the land you are looking for and the machinery to be able to take you out to see the tract for yourself. He is patient, professional, and knowledgeable about his business. I highly recommend him for anyone in the high country who wants to buy or sell a piece of property."
Will & Kendall Fay
“Scott, thank you so much for all you did to sell my house and purchase another! You were so helpful, knowledgeable, and always available. I can't believe my house sold so fast and I found the perfect new house! Thanks for everything!
West Jefferson NC
"We had a GREAT experience working with Joe Chamberlain and the staff at Mountainscape Realty. They were very helpful, very responsive, and made our search for a home a positive experience. I would highly recommend using Mountainscape Realty for any real estate needs you might have. Thanks Joe!"
Bill & Sandra Totten
"We had the most wonderful experience from Mountainscape Realty. Amber Murphy was our realtor and she worked tirelessly, even when things did not go as expected with the bank. When things looked bleak, Amber rose to the occasion and dealt with the bumps in the road that were unexpected, and handled matters that we were unable to handle beyond our area of expertise. She kept the chain of communication open to help us pursue our dream of owning the perfect mountain home. Not only did she show us twenty-five homes, but she seemed to instinctively know what we were looking for. When we grew frustrated, she kept her cool and helped us through every step of the process. She even had information about the best places to go to get financing. Now we have just the right size home for us with an incredible view. Amber was very knowledgeable and we would recommend her to anyone in the market buying or selling a property."
Patricia & Eddie Briggs
Murrells Inlet SC
"I listed a property with Joe and his team at Mountainscape Realty. I was, and continue to be, impressed with Joe's commitment to his customers. He and his team continued to communicate with me throughout the listing period to explain the steps they were taking to market my property. Further, I like that Joe is committed to a balanced and fair experience for both the seller and the buyer. I like Joe's approach to the business of selling real estate and would list with him again."
"When we decided to buy a home, we went through a veteran organization since my husband is a disabled vet. They contacted Joe Chamberlain. Joe went above and beyond in his effort to find us our home. Whatever obstacle came up, Joe helped us overcome it. If you are a veteran needing a home, Joe is the person to see. We are now in our home and enjoying each day in it. If you need a home, Joe and his team are on your side. We recommend Mountainscape Realty. Thanks, Joe".
Virgil & Kathy Elliott
West Jefferson NC
"It was a real pleasure to work with Sue LeSerra and Mountainscape Realty in making our Ashe County vacation home a reality. Sue was very reliable and professional, and the whole process went smoothly. Also, Sue has continued to be a great resource for us as we needed information on various services to make our new home just as we want it to be. It is great having the caring, friendly, and helpful relationship we have experienced!"
Ed & Linda Brown
"Joe Chamberlain, the owner of Mountainscape Realty, made buying a home in West Jefferson a very enjoyable experience. He explained the process and lead me through each step from the beginning to the end, always keeping me informed and up to date on the proceedings. I couldn't have asked for things to go any easier or better. I highly recommend Mountainscape Realty."
West Jefferson NC
"Our dream to have a second home in the mountains became a reality with the help of MountainScape Realty and its owner, Joe Chamberlain. We found the realty company online, registered with an email address, was contacted by Joe, and the potential home-buying process started. We came to West Jefferson and met with Joe to look at homes. He had background information of our wants, so we looked at homes, he showed us the area and devoted his entire day to our search. Within 10 days we had a contract on the "perfect" log cabin. Joe communicated with us by email or phone almost daily. He thoroughly explained everything, which made us feel at ease with our decision to buy. Thank you MountainScape Realty and Joe for making our dream come true."
Michael & Faith Tannenbaum
“We have always loved visiting in Ashe County and when we decided to buy we got in touch with Stacey Hamilton of Mountainscape Realty. He is professional and very considerate and found us the perfect site to build our home. We highly recommend him.”
Daniel & Nancy Frioud
Tarpon Springs FL
"Eric Brooks is the realtor who sold me my cabin and he definitely earned his five stars. My loan is with the VA and they can be sticklers for details. Nonetheless, he persevered and jumped through all the VA hoops. He was helpful and patient throughout the whole process."
"Stacey Hamilton and the team at Mountainscape Realty were a pleasure to work with. They located the perfect property for us and helped us through the purchase process seamlessly. We live three hours from the house we bought but were able to rely on Stacey to handle everything related to the transaction including lining up service providers to carry out inspections, working with the mortgage company to answer their questions, and ensuring that the house was in good order prior to closing. A great experience! We would definitely recommend Mountainscape Realty and Stacey to anyone searching for property in the high country."
Paul & Susan Dwyer
"Thanks to Joe with Mountainscape Realty! We used Mountainscape as a buyer's agent while looking for just the right piece of New Riverfront property. All I ask of a real estate company is they are honest, work hard and return my calls which Joe promptly did! He contacted me every day or so with possible listings he thought I might like. After a couple of weeks and many inquiries, we found just the right lot. Mountainscape then handled all the paperwork, details, and closing which made for a painless purchase process. Thanks again!”
Bill & Rebecca Moore
“Stacey Hamilton has been doing a great job with my property. He cares about his clients and their properties. He is willing to go out of his way to be sure everybody is taken care of. He works very hard, is professional, and has a very soft-spoken, non-pushy way about him, yet he has a get-it-done attitude. “
Jack & Lori Murphy
“The service we received from Sue Leserra at Mountainscape Realty was outstanding! She was extremely helpful in making sure our time looking at properties was productive. Based on our discussions, she recommended several properties that we had not seen online, one of which we ended up purchasing. During the purchase process, everything was handled professionally, and promptly. We always felt like we were receiving special treatment. We recommend Sue Leserra and Mountainscape Realty to anyone looking for property in this area.“
Steve & Rene' Keene
"When we first met Joe Chamberlain, we were simply considering the idea of retiring someday in the mountains. Joe gave us a tour of Ashe County and showed us all it has to offer. We immediately fell in love with the area and bought land soon afterward. Joe gave us expert advice on all the details involved with buying mountain properties and we have been very pleased with our purchase. We are now building a cabin we can enjoy in the immediate future and have made plans to build our retirement home on the same property. We are very thankful to Joe and Mountainscape Realty!”
Richard & Melinda Fuller
Rowan County NC
"Thank you, Scott. I will let folks know about you if they're interested in property up your way. Kate and I couldn't be happier (We both think you did a wonderful job). Thanks again!"
Gordon & Katie McWilliams
"We have known Stacey Hamilton for about three years. We first met him when we decided to put our cabin in Banner Elk, NC in a rental program. Stacey was very helpful to us as we prepared our cabin to be rented. As the property manager, he actively marketed our cabin. Since we live in Florida, he was so helpful anytime there was a problem with the cabin. He was always willing to take care of problems since we couldn't because of the distance. When we decided to list our property, again, he was so helpful. He tended to details that we couldn't. He kept us apprised of the process every step of the way. We closed on the property in January. Stacey is a very honorable and hardworking man. We would do business with him again in a heartbeat.”
Bobbie & Connie Gibson
"Being new to the area and having a limited amount of time to find a home, Joe worked quickly and efficiently through the whole home-buying process. He is knowledgeable, experienced, and honest. He always addressed our questions professionally and in a very timely manner. Working with him was a pleasure. From personal experience, we would recommend working with Joe Chamberlain and Mountainscape Realty.”
Darrell & Mary Dull
"I called and talked to the owner Joe Chamberlain. He was pleasant and helpful over the phone so my wife and I arranged to meet him in Ashe County. We hired Joe to help in our property search, and he did a great job for us. In fact, we are now neighbors because we ended up buying property adjoining land that he purchased for his family home when he relocated to Ashe County. Our special thanks to our realtor and now neighbor, Joe Chamberlain for his invaluable help."
Jim & Joanne Kuszaj
"We are so excited about our new Mountain Home! Would we use Sue Leserra again? The answer is definitely “yes”! We were very pleased with Sue and all the diligent work that went into taking us to look at homes and making it possible for us to win the bid on our current home. We definitely could not have done it without her strategic plan! We would recommend Mountainscape Realty, and especially Sue, to anyone interested in buying a home in this area of the NC Mountains."
My wife and I recently purchased our dream retirement home in Boone. It was a long process with many hurdles and roadblocks in the way. But, our agent, Amber Murphy of Mountainscape Realty made it all come together. She is very knowledgeable in the local real estate market, pleasant to be with, completely honest, and trustworthy. Without her guidance, we may have just given up. We would recommend Amber and her company to anyone in the market for a home or selling a home in the high country.;
John & Kathy McKethan
“We would like to extend our sincere thanks to Joe Chamberlain for helping us through the process of purchasing our first home. Joe was extremely professional in his approach and highly knowledgeable about the market and locale. He successfully negotiated our complicated transaction with integrity and ease and was able to find us the perfect home at the perfect price! We highly recommend Joe and the services at Mountainscape Realty.”
Gibson & Allison Satterwhite
“We were in a situation where we needed to sell and sell fast. Stacey Hamilton stepped up to the plate and quickly got our house in good shape, promoted our house with literature and open house events, and boom!! ...we had a buyer. Once we had an offer, Stacey represented us every step along the way. We live in Florida and could not be there for the closing but Stacey made sure every detail was taken care of. Stacey is a true professional in every sense of the word and we would highly recommend him without hesitation.”
Bruce & Lee Miller
"If you are looking for an exceptional realtor then Joe Chamberlain is the best this region has to offer. I found Joe to be extremely helpful and knowledgeable not just in finding a home but in all of the support areas like insurance, contractors, electricians, inspectors, etc.”
James E. Kemper
West Jefferson NC
“Joe is an excellent Realtor. He gives an unusually high level of attention to each client and exhibits the finest professionalism. His knowledge of the High Country of North Carolina, and his keen ability to work through problems when they arise, are keys to his success. I highly recommend Joe to buyers and sellers who are looking for a Realtor.”
Jim Edsall, Attorney
Banner Elk NC
“Sue Leserra is everything we could have hoped for in a realtor and more! She truly listened to us and worked hard on our behalf to find what we were looking for. We were looking from outside the area, and she made sure that all of our house hunting trips were efficient. We had very specific desires for our home, and thanks to Sue and her perseverance, we now are enjoying our new home.”
Susan & Jeff Witek
“We would like to thank Mountainscape Realty for a very easy experience of selling my mother’s home. Joe is a friend, neighbor, and a true asset to this realty firm. He helped me tirelessly with the selling of the property. We did as he suggested on doable improvements and the sale went smoothly and faster than I expected. I will gladly use this firm again if the need arises.”
Duane & Janis Pennington
West Jefferson NC
‘’Joe Chamberlain made my transaction as easy as possible. He provided prompt, accurate, reliable, and personable service.’’
"We had a phenomenal experience with Amber at Mountainscape Realty this past year. We contacted Amber by phone after seeing a foreclosure property online. She responded to our inquiries immediately with additional requested information. She was never pushy or aggressive with sales in any way, ever, but made herself fully available to us. She was always pleasant, professional, and very accommodating to our schedules since we lived out of town. Amber took care of everything from helping us secure financing, meeting with the inspector, taking pictures of the property, helping us find contractors for repairs, getting repair estimates, letting workers into the home, giving us a long and thorough list of reputable service providers, making trips out to the property for incidentals, and even sent us an informal history of the home from a prior realtor. Amber went over and above, and because of this, we developed a trust of her that enabled us to not worry and better enjoy the process. The providers she suggested to us were all excellent, and we have continued to use their services and trust them as we trusted her. She took complete ownership of the process. We would highly recommend her services to anyone."
Andy & Cathy Stull
Johnson City TN
"Amber Murphy did a first-rate job in helping me find my forever home. She was tireless, diligent, and professional throughout the house hunt and through to the closing. She went out of her way to assist me in any way she could."
"Sue LeSerra represented us in a transaction to purchase mountain property in Ashe County. She was very professional and efficient in providing her services. We appreciated her personable approach to her telephone calls and emails. Although we never met Sue personally, we would definitely recommend her to others seeking real estate in the North Carolina high country."
Bill & Phyllis Barbour
“Eric helped us find a nice home. Easy to work with. Very knowledgeable. Eric was very attentive to what was most important to us and actually took us to the perfect home that exceeded our expectations!”
"We have been very satisfied with the assistance Eric of Mountainscape Realty has given us. On many occasions, Eric has accommodated us in our search for a home in Ashe County. His knowledge of the county is invaluable. Eric is a professional realtor who is personable and honest."
Larry & Marcile Cecile
North Myrtle Beach SC
"Eric was immensely helpful in helping us find just the right place, always willing to meet us wherever, often on very short notice, and also proved tremendously helpful in assessing the "needs" of the various places we were considering. As a first-time home-buyer in need of some hand-holding along the way, I couldn't have asked for more. My thanks to you and to everyone at Mountainscape, for your professionalism and patience."
Charles L. Perdue
"My husband and I recently sold our rental home in Jefferson in November 2013. We had the house listed with another real estate agency for 2 years and had to resort to renting the house since we received hardly any interest in the house. The market was slow, we were told, so we decided to rent the home for a couple of years and took the house off the market. Stacey Hamilton stayed on top of all maintenance issues, renters concerns as well as our owner concerns. We decided to put the house on the market again and Stacey quickly brought in many interested buyers. Stacey helped us sell our home within 2 months, going above and beyond with accountability, professionalism, and integrity! My husband and I are so impressed with how quickly Stacey gets things done; his friendly, small-town manner combined with his dedication and motivation is a winning combination!"
Carol & Fernando Puente
"Unbelievably fantastic experience working with Jon Gatewood and MountainScape Reality. Mr. Gatewood was our Buyer-Agent during the entire process of finding and purchasing the log cabin of our dreams in the Blue Ridge Mountains. Jon patiently worked with us for almost a year until we found the cabin ‘with our name on it’. My wife Mary and daughter Lisa were very pleasantly surprised at Mr. Gatewood’s dedication to finding just the right property. Through snow, rain, and cold weather, Jon was right there checking things. I thought the story/service would stop there but boy was I wrong. Since we live in Michigan, we relied on Jon’s expertise only to find that he has experience in all facets of construction. His expertise was comforting as we went through the home inspection and due diligence process. He truly represented OUR interests, advising us along each step of the home buying process; his list of qualified lawyers, mortgage brokers, contractors, and insurance providers is impeccable. Jon provided us with a list of vetted professionals that MountainScape Reality has assembled over the years. Working with Mr. Gatewood has been a blessing to our family so much so, and probably much to his chagrin, we have made him part of our extended family. Thanks Jon."
Pete & Mary Toriellos
"My husband was working in Jefferson last summer and was offered a permanent position. We needed to have a house right away. My search had to be done long distance with only two days to house hunt in town. Amber worked with me on the computer, listened to what we were looking for, and had everything lined up when we arrived in town. Being from the area she was a wealth of information which was very helpful in finding the best area for us to buy-in. We found the perfect house and then had to deal with financing. She was right on top of every issue that came up and was prepared so there were no delays in the closing. She was friendly and helpful but most of all efficient. We would not hesitate to use her in the future ventures and have recommended her to others coming into the area."
Owen & Barbara Oksanen
West Jefferson NC
"We happened upon the team at Mountainscape Realty when we rented a cabin to begin our search for our own cabin this spring. I have to say that our realtor, Jon Gatewood who over the course of a few weeks became a dear friend of ours was absolutely the best! He went above and beyond in assisting us in our search and purchase. Not only did he find us our dream cabin, but he also took the lead on getting everything we needed to be done for our closing. He lined up all of the inspections and made sure or VA loan went off without a hitch. I still call on him for assistance with some repair needs and he's more than willing to help out. Just an all-around great guy and our newest friend in West Jefferson. We've given out his contact information to many of our local friends who are starting their cabin search in the area. Thanks so much to Jon and the team at Mountainscape Realty. Best buying experience ever. 5 stars for sure!"
Mike & Beth Anderson
"Jon and the Mountainscape Realty team exceeded our expectations to help us find our new home, walk with us during the VA financing process, and double & triple checked everything for a good closing experience! If you're looking for a Realty company that understands and exhibits customer service with thorough communication, THIS IS YOUR TEAM!"
Sascha & Deann Ford