Working With Real Estate Agents Q&A Brochure

The North Carolina Real Estate Commission requires real estate agents in North Carolina to review the various agency options with you early, before you share confidential information.

This page explains what that means, why it matters, and provides copies of the official forms and helpful links.

In North Carolina, real estate agents are required to review the Working With Real Estate Agents Q & A Brochure at first substantial contact (before asking for or receiving confidential information) and provide you a copy of the Brochure if requested.

Once your agent has reviewed the brochure with you and answered all of your questions, your agent will ask you to sign a one-page disclosure form to confirm that the information in the brochure was reviewed with you.

The North Carolina Real Estate Commission developed the brochure to ensure that Buyers and Sellers are clear on this topic. Check out the Commission's own video for additional information.

Why this matters

Many buyers and sellers assume that the first agent they speak with automatically represents them. That’s not always true.

This disclosure process exists to help you:

Understand who (if anyone) the agent represents
Avoid accidentally sharing confidential information before you have a written agreement (because that information may not be protected)
Make an informed decision about the type of working relationship you want (buyer agency, seller agency, dual agency, designated dual agency, or being unrepresented)

The NC Real Estate Commission has also emphasized that simply sending a link (including in an email signature) does not meet the requirement — the agent must actually review the disclosure with you.

What you should expect from us:

When you first speak with a Mountainscape Realty agent about buying or selling, we will:

Review the required disclosure with you early in the conversation (first substantial contact).
Answer your questions about representation options and what they mean in real life.
Provide you a copy of the disclosure after it’s signed.

Bottom line: This is about clarity and protecting you — so you know where you stand before moving forward.

Review and Download the Forms:

Required Disclosure Forms

Official Q&A Brochure (Recommended)

Additional Resources:

For anyone who wants to go deeper, here are additional links with more detail:

Compliance note: This page is provided for convenience and education. Your agent will still review the required disclosure with you.